Welcome to the official website of Enclave Technology Services, accessible at www.enclave-technology.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, the parties we may share it with, and your rights concerning your personal data. By using our website, you consent to the practices described in this policy.

1. Personal Data We Collect

We collect and process several types of personal data when you interact with our website:

  • Personal Information:
    Information you provide to us directly, such as your name, email address, phone number, and any other information you submit through forms or correspondence with us.

  • Automatic Data Collection:
    Technical details collected automatically as you use the website, such as your IP address, browser type, operating system, and browsing activity (e.g., pages viewed, time spent on the website).

  • Cookies and Tracking:
    We also use cookies and other tracking technologies to enhance your experience and collect information about your use of our site.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide and operate our website:
    Ensuring the proper functionality of our website and services, and maintaining website security.

  • To communicate with you:
    Responding to your enquiries, providing customer support, and sending administrative updates regarding our services.

  • To improve user experience:
    Analysing data on how you use our website to enhance functionality and improve our offerings.

3. Sharing and Transferring Your Personal Data

We may share or transfer your personal data with the following parties:

  • Service Providers:
    We may share your data with trusted third-party vendors who provide operational services, such as website hosting, analytics, and marketing. These service providers are bound by confidentiality agreements and will only process your data for the purposes outlined in this policy.

  • Business Transfers:
    If our company undergoes a business transaction such as a merger, acquisition, or asset sale, your personal data may be part of the assets transferred to the acquiring party.

  • Legal Compliance:
    We may disclose your personal data if required by law, regulatory bodies, or to protect the rights, property, or safety of Enclave Technology Services or others.

4. Voluntary or Obligatory Nature of Data Provision

Providing your personal data is generally voluntary. However, certain data may be required for specific services or functionalities of our website (e.g., submitting forms or receiving information). If you choose not to provide such data, you may not be able to access certain features or services of the website.

5. Direct Marketing

We will only use your personal data for direct marketing purposes (e.g., newsletters, promotional offers) if you have provided explicit consent. You can withdraw this consent at any time by contacting us or using the "unsubscribe" link in marketing communications.

6. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • Right to Access:
    You can request a copy of the personal data we hold about you.

  • Right to Correction:
    If any of your data is inaccurate or incomplete, you have the right to request corrections.

  • Right to Erasure:
    You can ask us to delete your personal data under certain conditions (e.g., if the data is no longer necessary for the purposes it was collected).

  • Right to Restrict Processing:
    You can request that we restrict processing of your data in certain situations.

  • Right to Data Portability:
    You may request your personal data in a structured, machine-readable format to transfer to another service provider.

  • Right to Object:
    You can object to the processing of your data if it is being processed based on legitimate interests or for direct marketing purposes.

7. Data Security and Retention

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.

8. International Data Transfers

If your personal data is transferred to countries outside your country of residence, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws, such as the use of contractual clauses approved by relevant authorities.

9. Cookies

We use cookies to improve user experience and to track how our website is used. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy .

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this policy regularly.

11. Contact Information

If you have any questions or concerns regarding your personal data or wish to exercise your rights, please contact us at:

Email: contact@enclave-technology.com